Family Reunification Case Manager – Su Casa Hispanic Center

POSITION TITLE: Family Reunification Case Manager (Bilingual, Spanish/English)

FLSA STATUS: Non- Exempt

DEPARTMENT: Su Cas Hispanic Center

REPORTS TO: Case Management Supervisor, Su Casa Hispanic Center

SUPERVISORY: No

WORK HOURS: 37.5

WORK LOCATION: MidPointe Cincinnati

DATE: August 2022

Position Summary

Position provides family reunification services to newly arriving unaccompanied children who are being resettled through the Office of Refugee Resettlement. The case manager will conduct home study assessments and ongoing post-release services for unaccompanied children who are in the process of being resettled or who have already been placed in a home. The case manager assesses family needs and provides ongoing support to eliminate identified barriers and connect to resources in the community. The case manager works collaboratively with community and internal partners to establish a continuum of care for unaccompanied children to ensure their basic health, wellness, legal, and educational needs are met.

Essential Job Functions:

  1. Conduct Home Studies with unaccompanied children and follow all requirements outlined by the Office of Refugee Resettlement Department of Children’s Services (ORR/DCS) Policies and Procedures for Home Study services and the U.S. Conference of Catholic Bishops (USCCB) Program Guidelines and subsequent program guidance.
  2. Provide Post Release Services with unaccompanied children and follow all requirements outlined by ORR/DCS Policies and Procedures for Post-Release Services and USCCB/MRS Program Guidelines and subsequent program guidance.
  3. Complete timely, accurate, and professional documentation of case records which meet accreditation and funding requirements. (This includes, but is not limited to, documentation in the form of intake, case notes, assessments, referrals, follow-up services, client identification information, and client interactions).
  4. Connect clients to appropriate resources including, but not limited to, education, health, mental health, and legal resources found through internal and external referrals in the community.
  5. Complete and maintain all reporting requirements of USCCB, ORR/DCS, program administration and other reporting bodies. Ensure that reported information is accurate and reliable. Ensure the confidentiality and privacy of all client information. Maintain appropriate and professional boundaries with clients at all times.
  6. Maintain communication with clients, partners, agencies, CCSWO and the community.
  7. Collaborate with immediate supervisor on a regular basis and actively use supervision to strengthen skills and grow as a professional. Meet individual goals and other performance measures. Address areas of concern in a timely and productive manner. Remain open to feedback from colleagues and supervisors.
  8. Complete all required trainings, including but not limited to 40+ hours per year of ORR required training and professional development.
  9. Drive up to 200 miles away by car to complete home visits, as needed.
  10. Other duties as assigned.

Supervisory Responsibilities:

  • None.

Qualifications and Skills Required:

  • Bachelor degree in social work, sociology, psychology, another related field required, or equivalent experience.
  • Demonstrated knowledge of local community social services, ability to work with partners and groups, knowledge about family preservation, kinship care and child welfare, and experience working with immigrant populations.
  • Demonstrated excellent communication skills, both oral and written, in English and Spanish.
  • A valid driver’s license, proof of auto insurance, and access to a personal vehicle will be required.
  • Proficient in utilization of electronic record keeping and Microsoft Office Suite.
  • Two years applicable experience preferred.

Organizational Responsibility:

Employees of Catholic Charities Southwestern Ohio will have knowledge of the Catholic faith, a willingness to work for a Catholic, faith-based agency and adhere to the policies of Catholic Charities. Employees will not publicly oppose the teachings of the Catholic Faith nor publicly advocate for any position in conflict with Catholic teaching, or the specific positions of the Archdiocese of Cincinnati or the United States Conference of Catholic Bishops. This requirement includes any public speech, demonstration or writing including the use of social media or other digital technologies.

Work Environment:

Typical office environment, with minimal exposure to excessive noise or adverse environmental issues. Varied environments working in the community including home visits.

Physical Demands:

Must be able to meet the following physical requirements, with or without reasonable accommodation:

  • Use hands to manipulate, handle, feel, and control items or equipment;
  • Talk to other employees/clients and hear them;
  • See and be able to read, write, and interpret written documents;
  • Occasionally lift and move objects weighing up to 15 pounds.
  • Ability to drive vehicle to community based appointments.

Please submit resumes to hrd@ccswoh.org.  Resumes will be accepted until the position is filled.

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