Family Reunification Intensive Case Manager (Bilingual English/Spanish)

POSITION TITLE: Family Reunification Intensive Case Manager (Bilingual Spanish/English)


DEPARTMENT: Su Casa Hispanic Center

REPORTS TO: Case Management Supervisor

DATE: February 2023

WORK LOCATION: MidPointe Cincinnati

Position Summary

The position provides family reunification services to newly arriving unaccompanied children who are being resettled through the Office of Refugee Resettlement. The intensive case manager will conduct in-home case management and counseling for unaccompanied children who are in the process of being resettled or who have already been placed in a home with a sponsor. The intensive case manager assesses the child or youth’s needs and provides ongoing support to eliminate identified barriers, provide direct social and emotional support, and connect to resources in the community.  The intensive case manager works collaboratively with the community and internal partners to establish a continuum of care for unaccompanied children to ensure their basic health, educational, safety, and mental health needs are met.

Essential Job Functions:

  1. Provide intensive case management per ORR/DCS Policies and Procedures for Post-Release Services and USCCB/MRS Program Guidelines, including subsequent program guidance.
  2. Complete timely, accurate, and professional documentation of case records which meet accreditation and funder requirements. (This includes, but is not limited to, documentation in the form of intake, case notes, assessments, referrals, follow-up services, client identification information, and client interactions).
  3. Conduct home study assessments, as needed.
  4. Maintain an in-home counseling caseload and meet weekly with each child or youth receiving intensive case management.
  5. Connect clients to appropriate resources including, but not limited to, education, health, mental health, and legal resources found through internal and external referrals in the community.
  6. Complete and maintain all reporting requirements of USCCB, ORR/DCS, program administration and other reporting bodies. Ensure that reported information is accurate and reliable. Ensure the confidentiality and privacy of all client information. Maintain appropriate and professional boundaries with clients at all times.
  7. Maintain communication with clients, partners, agencies, CCSWO and the community.
  8. Collaborate with immediate supervisor and clinical on a regular basis and actively use supervision to strengthen skills and grow as a professional. Meet individual goals and other performance measures. Address areas of concern in a timely and productive manner. Remain open to feedback from colleagues and supervisors.
  9. Other duties as assigned.

Minimum Qualifications and Skills Required:

  1. Master’s degree in social work, counseling, marriage and family therapy, psychology, or equivalent, with direct clinical experience is a program requirement;
  2. Bachelor’s degree with at least 5 years of clinical experience.
  3. Demonstrated knowledge of local community social services, ability to work with partners and groups, knowledge about family preservation, kinship care and child welfare, and experience working with immigrant populations
  4. Demonstrated excellent communication skills, both oral and written, in English and Spanish.
  5. A valid driver’s license, proof of auto insurance, and access to a personal vehicle will be required.
  6. Proficient in utilization of electronic record keeping and Microsoft Office Suite.

Preferred Qualifications and Skills:

  • Licensed Social Worker (LSW) or Independent Licensed Social Worker (LISW), or equivalent, is preferred.

Work Environment:

Typical office environment with minimal exposure to excessive noise or adverse environmental issues.

Physical Demands:

Must be able to meet the following physical requirements, with or without reasonable accommodation:

  • Use hands to manipulate, handle, feel, and control items or equipment
  • Talk to other employees/clients and hear them
  • See and be able to read, write, and interpret written documents
  • Occasionally lift and move objects weighing up to 15 pounds

About Catholic Charities and Organizational Responsibility:

For more than 100 years, Catholic Charities has served the Archdiocese of Cincinnati. Our programs have changed over the years, but our commitment to serve the poor, protect the vulnerable and welcome the stranger has not wavered. Our mission is to Serve, Engage and Empower. We serve local families and change local lives.

Employees of Catholic Charities Southwestern Ohio will have knowledge of the Catholic faith, a willingness to work for a Catholic, faith-based agency and adhere to the policies of Catholic Charities. Employees will not publicly oppose the teachings of the Catholic Faith nor publicly advocate for any position in conflict with Catholic teaching, or the specific positions of the Archdiocese of Cincinnati or the United States Conference of Catholic Bishops. This requirement includes any public speech, demonstration or writing including the use of social media or other digital technologies.

Catholic Charities Southwest Ohio is proud to be an affirmative action/equal opportunity employer. M/F/Disabled/Vets.

Please submit resumes to  Resumes will be accepted until the position is filled.