Job Developer – Refugee Resettlement Services



DEPARTMENT: Refugee Resettlement Services

REPORTS TO: Case Management Supervisor

WORK HOURS: 37.5 Hours Per Week

DATE: November 2021

WORK LOCATION: MidPointe Cincinnati


Position Summary

Under the direct supervision of the Refugee Resettlement Case Management Supervisor, this position provides employment services for clients served in the Refugee Resettlement Services Program during and following the Resettlement and Placement service period.  Clients include refugees and other immigrants with work authorization. This position coordinates client job placement, employer recruitment and engagement and assists with tailored job training classes to promote client self-sufficiency.

Essential Job Functions:

  • Works with targeted businesses and industry to develop potential worksites and employment opportunities for clients. Negotiates work site training agreements or special accommodations.
  • Conducts direct job placement and interviews in coordination with clients and employers.
  • Monitors and tracks success following job placement with both refugees and employers in accordance with federal guidelines and serves as a resource to assist with post-placement transition.
  • Complete intake and assessments on clients assigned to case load within required time frames.
  • Develop family centered self-sufficiency plans for clients on assigned case load. Assist clients in achieving the targets identified in the plan by working with them to eliminate barriers.
  • Develop individual employment plans for adult members of assigned case load that take into account client’s work history, language skills, residence, family status, job market and more.
  • Ensures case files, both paper and electronic, are kept organized and up to date with the required documentation, documenting the entire client employment process; contributes to time sensitive reports and statistics in accordance with agency guidelines and funding requirements on all services provided.
  • Completes case notes for all client interactions and ensures information is entered into the program database and the State database systems in a timely manner per documentation policy procedures.
  • Serves as primary contact person for employers and maintains database of current and potential business partners.
  • Contributes information and support for the creation of job training classes and community partnerships that matches local employer needs and promotes job placement for clients with limited English proficiency.
  • Updates the RSS state webtool weekly for RSS eligible clients.
  • Organizes, orientates, and utilizes volunteers, mentors and outside presenters as appropriate and necessary.
  • Assists as needed with barrier removal and client preparation for employment to enhance their job placement potential and employment retention, including transportation training to employment placement.
  • Assists employers in explaining employment benefits to clients and assists clients in notifying Job and Family Service of changes in employment.
  • Collaborates with Refugee Resettlement Services staff as needed to ensure that clients are receiving the services they need to achieve their goals.
  • Attends all appropriate meetings.
  • Performs other duties as assigned.

Qualifications and Skills Requirements:

  • Bachelor’s degree in social services, marketing, community relations, business or related field; or equivalent work experience.
  • Must have excellent public speaking and record keeping skills.
  • Ability to work with multicultural caseload and ethnically diverse staff and serve as strong advocate for refugees.
  • Ability to work well in team environment and provide direct client services as needed.
  • Strong communication skills, flexibility and patience is a must.
  • Prior experience with job development, job counseling/training and/or social services provisions.
  • Ability to develop and nurture employer contacts.
  • English required, foreign language skills a plus.
  • Proficient skill in utilization of computer-based client tracking and Microsoft Office.
  • Valid Driver’s License that meets CCSWO current carrier guidelines.

Organizational Responsibility:

Employees of Catholic Charities Southwestern Ohio will have knowledge of the Catholic faith, a willingness to work for a Catholic, faith-based agency and adhere to the policies of Catholic Charities. Employees will not publicly oppose the teachings of the Catholic Faith nor publicly advocate for any position in conflict with Catholic teaching, or the specific positions of the Archdiocese of Cincinnati or the United States Conference of Catholic Bishops. This requirement includes any public speech, demonstration or writing including the use of social media or other digital technologies.

Work Environment:

Typical office environment, with minimal exposure to excessive noise or adverse environmental issues.

Physical Demands:

Must be able to meet the following physical requirements, with or without reasonable accommodation:

  • Use hands to manipulate, handle, feel, and control items or equipment
  • Talk to other employees/clients and hear them
  • See and be able to read, write, and interpret written documents
  • Occasionally lift and move objects weighing up to 15 pounds

Please submit resumes to [email protected].  Resumes will be accepted until the position is filled.