Refugee Youth Mentoring Coordinator

POSITION TITLE: Refugee Youth Mentoring Coordinator


DEPARTMENT: Refugee Resettlement Services

REPORTS TO: Case Management Supervisor, Refugee Resettlement Services

WORK HOURS: 37.5 Hours Per Week

DATE: August 2023

WORK LOCATION: MidPointe Cincinnati

Position Summary

Under direction of the Refugee Resettlement Case Management Supervisor, this position coordinates the implementation of the Refugee Youth Mentoring program per the requirements outlined in the Refugee Youth Mentoring Program Subgrant Agreement with the Ohio Department of Job and Family Services.  This includes facilitation of multiple weekly meetings hosted at various locations in the community for high school students, leading a one-on-one mentoring program for refugee youth, and leading monthly educational and social events for youth participants. This position ensures refugee youth gain access to social, educational, and vocational supports that lead to better educational and vocational outcomes and self-sufficiency.

Essential Job Functions:

  • Conducts outreach and coordinates with targeted community partners to host High School weekly and monthly programs.
  • Conducts outreach and coordinates with community partners in neighborhoods with large populations of refugees, secondary migrants, selected asylees and others eligible for mentoring services to recruit and retain mentor participants and volunteer mentors.
  • Facilitates mentoring relationships between mentors and client participants.
  • Leads or supervises workshop sessions as appropriate in coordination with other staff, volunteers and outside presenters on American culture, health and financial literacy.
  • Recruits and trains volunteer mentors for program including appropriate boundaries and cultural awareness.
  • Provides oversite and management of mentors and program volunteers.
  • Facilitates and leads refugee youth leadership committees, empowering youth to take ownership of program content, presentations, and learning, including participation in civic and community service activities.
  • Performs initial assessment of youth’s needs and goals and develops Individual Service Plans with youth that include measurable goals to meet those needs through educational, vocational and social activities. Monitors and documents Individual Service Plan progress and works with youth and mentor to update as necessary.
  • Provides academic support, such as helping with homework and assisting with transitions in school such as the transition between middle school and high school or high school to post-secondary education.
  • Conducts outreach to identify potential employers for summer jobs.
  • Works with the Refugee Resettlement Services staff to identify clients in need of additional support who qualify for the mentoring program.
  • Works with employers to identify areas where clients need additional assistance in learning new job task and duties to enhance career path development.
  • Assists participants in developing a deeper understanding of US culture, especially within the education and employment sectors.
  • Assists clients in developing the soft skills to maintain employment (i.e. how to call off sick due to an illness, understanding the importance of getting to work on time, when to report issues to a supervisor, etc.)
  • Identifies clients with case management needs and connects them to Refugee Resettlement Services case managers.
  • Ensures services are provided in a culturally and linguistically appropriate manner.
  • Maintains appropriate client records and documentation as set forth in program guidelines.
  • Other duties as assigned.

Qualifications and Skills Requirements:

  • Experience in programming for youth
  • Skill set to handle online data reporting and recordkeeping
  • Ability to conduct group and one-on-one education and training sessions
  • Ability to network with wide range of employers and community providers
  • Demonstrated ability to work with a variety of cultures, co-sponsors and groups
  • Bachelor’s degree in social services or related field; or equivalent work experience
  • Ability to work well in team environment
  • Good oral and written English language communication skills
  • Proficient skill in utilization of computer-based client tracking and Microsoft Office
  • State Motor Vehicle Operator’s License that meets CCSWOH current carrier guidelines
  • Foreign language skills are preferred

Organizational Responsibility:

Employees of Catholic Charities Southwestern Ohio will have knowledge of the Catholic faith, a willingness to work for a Catholic, faith-based agency and adhere to the policies of Catholic Charities. Employees will not publicly oppose the teachings of the Catholic Faith nor publicly advocate for any position in conflict with Catholic teaching, or the specific positions of the Archdiocese of Cincinnati or the United States Conference of Catholic Bishops. This requirement includes any public speech, demonstration or writing including the use of social media or other digital technologies.

Work Environment:

Typical office environment, with minimal exposure to excessive noise or adverse environmental issues.

Physical Demands:

Must be able to meet the following physical requirements, with or without reasonable accommodation:

  • Use hands to manipulate, handle, feel, and control items or equipment
  • Talk to other employees/clients and hear them
  • See and be able to read, write, and interpret written documents
  • Occasionally lift and move objects weighing up to 25 pounds

Please submit resumes to  Resumes will be accepted until the position is filled.